Activate Licence

netcamstudio

#1

Hello.

I buy 2-licence using korea agency.
Today I recived two licence. so I installed the program in my PC.

i Input the lecence key on the program. but it didn’t activate.
just display H/W key, Licence key and offline button.

So, once I mailed support@netcamstudio.com
second I mailed on support web page.

please check it. Thanks.


#2

Hi Myung!
Thanks for the purchase. If you filled in the form on the support page you should receive an answer shortly. If not please come back to the forum. Unfortunately, I cannot check the license from here.
While you are waiting you can start using Netcam Studio. You can use all the functions. For the unlicensed version you have a red banner over camera 3 and up. When the licensing work these banners will go away.
Regards,
Henrik


#3

For me it is a similar problem. I have a server crash and zminiłem to another server. I installed the software and have a similar message. I can not activate …
How to move the program settings to another computer?

Andrzej Misztal


#4

Hi Andrzej ,
When you move NCS to another computer the license must be released from the old computer to work on the new one. Send an email to support http://netcamstudio.com/Contact and describe what you want to do. Unfortunately, I have not access to the license server so I cannot do this.
If you want to keep the configuration go to C:\ProgramData\Moonware\Netcam Studio\Server
and copy these 3 files

to the same location on the new computer.

-Herik