Today i change new Hard Disk
After new install i activate with old code but i can only add 4 Source, can you activate again my license to 64 source?
Hi,
The license is connected to the hardware in the computer. Contact Support Netcam Studio - Network Camera Surveillance Software and describe the problem and the license will be released.
-Henrik
Thanks for your suggestion
Support i must say very bad because i send email to support@webcamxp.com two times, and now try to send with contact form
I dont receive any respond
Hi,
I really apologize for that! If you send via support page today please wait a day. If no response come back here. When did you mailed support the first time?
@Steve
-Henrik
Why do you put “camera smooth and faster” in the Subject line? Why not “problems with activating license” or something like that?
I unlisted because you have your private email there which is not so good in a public forum.
-Henrik
Thanks i send email again with your subject
I am waiting for answer, is this correct the support person go to vacation?
There are at least 2 persons handling that support so vacation should not be a problem. Or even so people are always connected nowadays 
Test this. In C:\ProgramData\Moonware\Netcam Studio\Server there is a file called Lic.dat . Delete that file, restart NCS and you should be able to enter the license key again.
Thanks, your suggestion not successful and now i can use only 4 sources, but my licsence 64 source
can you reach support to help me, now more than 24 hours
Yes, I will contact support.
-Henrik
You should have a response now?
Yes, thanks for your help
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