Lets start again. I have only Canon VBC60 network PTZ cameras. When adding a camera and using your Canon VBC60 model I'm unable to add the camera to the system, it has nothing to do with login. When adding the same camera, but this time using your VBC50 model, i'm able to add the camera, but no PTZ functions work. So the question is there seems to be an issue when trying to add a Canon VBC60 camera using your VBC60 model settings.