Connection Failed


#1

Hello,

I’m trying to add this IPCamera on Netcam Studio X via ONVIF : https://www.amazon.fr/gp/product/B076HN99FC/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1

The camera is found on the right IP adress. I set creditentials, but after I have an error “Connection failed”.

I don’t understand why, Creditentials works perfectly :frowning:

In log, I have this error : Connection with Sender not Authorized has been lost. Will try to reconnecter un 1000ms…

Thank you


#2

Hi,
When you have this connection failed go back to camera config. and tab Custom URL. Switch between rtsp_tcp and rtsp_udp. That usually helps.
Try also to use a PTZ profile since the camera is PTZ.
/Henrik