False Positives


#1

When will we start seeing updates to the software that will tighten the detection method? Are there being steps taken to help reduce the false positives that customer regularly get? Are we going to see any further updates to the mobile application? Will there be any steps towards facial recognition?

I like your product a lot, but a quick review of posts shows that there are a lot of issues around Bug Detection. Other companies are making advancements to determine the difference between a human and a bug on the screen.


#2

Best way to reduce false from bugs is still to have a separate IR source. Mobile App was updated in April and is working fine. Facial recognition is there, but I have never used it. What other companies?
-Henrik