Well, then all my cameras appear to low res... I am still going thru the change from 20+ year old composite to IP.. I have 1 camera that is 2mp , 720p and it shows as all do.... lots of black..
I feel the writers went to the trouble installing the zoom feature with the wheel,, which results in the same small image, made LARGER, but still low quality image as you said. in my opinion a lower quality BIG image is still better than a lower quality small image. There is space available to increase the size of all individual camera views, no matter what the resolution of the camera is, so why not use it. The larger image hurts no one... If it's that much of a problem, then allow the choice in the software setup.. (fill the space or don't fill the space).
Also if actual up-scaling was used (as DVD players & TVs) the image would be so good, you couldn't tell the difference..