So you confirm that 1.5.1 client is ok but 1.5.2 is not no matter which version runs as server ?
Steve
Working configuration is
Server and client 1.5.2 on Windows Server 2008 R2 working as expected.
Client 1.5.2 on Windows 10 installs but will not start (both 0x86 and 0x64)
Windows 10 is 0x64
Installed 1.5.1 on Windows 10 and it connects and performs correctly when connecting to 1.5.2 server. (except of course settings)
I have not reinstalled 1.5.1 server on Windows 2008 R2 since upgrading.
Craig,
Windows 10 1703 build 15063.250
That is the new Creators update? I have not tested on that one yet.
-Henrik
Henrik
Yes, 80% of our customers are now on creators update. So we are testing and getting ready for a demo of netcam studio.
Work around is fine for demo purposes. But this customer is also on creators update.
Craig
I’m also running 1607 (Anniversary Updated) on my 2 Win10 system.
Will look forward upgrading one of them.
What about X because on this one i suspect that if the client doesn’t work Netcam Studio X 1.5.2 also won’t work right ?
I have only tested client on Windows 10 creators update.
I will test full install on another Windows 10 Creators update later tonight.
Installed Windows 10 1703 build 15063.250 and here are the votes:
I am running NCS 1.5.2.0 as of yesterday.
-NCS X runs with no problem.
-Win client connect to NCS X with no problems.
-NCS Service runs with no problems.
-Win client to NCS Service runs with no problems.
-Henrik
Same here, also upgraded one system to same Windows 10 PRO build and Service, X and Client running properly.
Henrik
OK - Have moved to a different machine - Windows Server 2016 1607 14393.1066
First:
Did a custom install of NetCam Studio 1.5.2 0x64 - all except server components - failed to start client
Second:
Did a full install of NetCam Studio 1.5.2 0x64 - Client worked and connected to other server running on network with 1.5.2
Review
Appears to be some component in the customer installer that is dependent for both server and client that may no be installed when selecting client, tools and library only??
Ahh, now that you say everything 
Well at least we know where to look at but yes some of the dependencies (probably devexpress) are marked as server side dependencies and also used by the client and most likely were not installed…
Yes, that I can confirm:
Installing only client, tools and library will not start the win client.
Henrik
1 Like
I’m pleased that we found the probable cause
1 Like
So it was purely at installer level, i’ve rebuildt the installation packages after movin the new dependencies under libraries (not server).
Now it seems ok, please confirm that this package is ok:
and mark the topic as resolved if it’s the case.
Thanks
Yes, it works here.
But now I have to write more than 20 characters which I have done now 
Tested 0x64 version - Client, Tools and Library - all ok
Thanks
Hmmmm, after server reboot we lost all ability to connect to IP cameras, still investigating. Cameras can connect via other tools.
NCS use ports 8100, 8120 and 8124. These ports cannot be used by another application. Check that.
netcam studio loading client, it reports no category found, AND YOU have found a possible solution? What is that?
I assume you are running Netcam Studio version 1.9.5.
This problem seems to be with the graphical interface and after a Windows update. Test the following:
Stop Netcam Studio.
-go to C:\Users%username%\AppData\Local\Moonware and delete all.
-go to C:\Users%username%\AppData\Local\Moonware_Studios and delete all.
-go to C:\Users%username%\AppData\Roaming\Moonware_Studios and delete all.
Start Netcam Studio again.
Is the problem still there it’s probably a damaged configuration file. A clean installation usually solves the problem. More info here How to make a clean installation of Netcam Studio