A new approach.
I started from the beginning and the swscale-3.dll is part of FFmpeg indicating the coding/encoding of the stream. It crashes on all installations on different machines. It works using VLC. I suggest the following.
In the Settings there is a tab called Decoding/Encoding. Under Decoding Settings you have 3 choices; buffered, unbuffered and VLC. Change to for example VLC and restart NCS X, really Exit.
It is an onvif cam and the new version NCS 1.3.6 have a new system for onvif detection that works really good. You can download it here and run it and add the cam using the onvif tab.
VLC must be in the same library as NCS, in your case Program Files (x86).
Does the camera that is used when it crashes provide audio ? What are the audio settings (from the camera UI) for this camera ?
I suppose that this swscale library is the one responsible for rescaling or converting frames / packets so potentially for converting audio. It could be that it crashes if the audio format / codec is not supported properly by netcam studio.
Switching to VLC mode (rather than BUFFERED / UNBUFFERED) will totally bypass the FFMPEG part of netcam studio for decoding the streams from your camera so most likely it won’t crash anymore but it also won’t help in fixing it.
If it still crashes after switching to VLC mode then most likely it means that it crashes not because of decompressing the stream from this cameras but during re-encoding (for recording or streaming audio or streaming in MPEG4).
One more tidbit… wonder if this is the issue. I have both the 32 and 64 bit versions installed…They appear to share some of the same configs or something… hmm…
I suggest you remove all that have with NCS to do!! Then install the 64 bit versionn on the Win10 machine(I assume). Thec above error is really f*** up . In ProgramData - Moonware … there are 3 files that you should remove as well.
it was a polite way to say a sh****y implementation of a compression codec or non-standard values
But no i wasn’t joking, for instance if it’s AAC in our side that it’s not well implemented, because the good quality AAC decoders are GPL and therefore we cannot use them, we have to rely on crappy ones…