No fullscreen in iOS and screen doesn't stay on

ios
mobile

#1

Apologies if this has been asked before but I ran a search and didn’t see anything offhand. I’ve noticed that when connecting to my NCS X 1.5.1.0 server with the NCS Mobile 4.0.1 app for iOS (iPhone 7+ running iOS 10.3.1) and I tap on a source it doesn’t actually go fullscreen like other non-NCS media sources on iOS. It simply takes the video feed and overlays it on top of the normal view. As such I don’t think it is communicating to iOS that the screen needs to remain on and it will auto-dim and then auto-lock in accordance with your individual iOS settings. Can we possibly get NCS Mobile to trigger the normal iOS fullscreen video function so the screen will not auto-dim/auto-lock?

Please let me know if I need to clarify what it is I’m asking, and thanks for the great software!


#2

It’s not because because it would require us to stream the live streams in an apple-friendly format which is not the case.

The video files stored in the library should behave as you expect and describe but it’s not the case for the live streams.


#3

I see. Well that is unfortunate. Out of curiosity does the functionality that I’m asking for work on Android? I know that Apple can be hard to work with and if this is a feature that can’t be had solely because of Apple then I’ll just have another reason to hate them. :stuck_out_tongue_winking_eye:


#4

The android app behaves exactly the same (because it’s the same app).


#5

Despite we cannot have the behaviour of the native player, the fact of preventing the device to sleep seems possible by using a plugin:

So if this becomes a feature of interest (supported by other members here) we may give it a try however i’m not super sure that apple will still allow the app on the store and if we are ready to take this risk.


#6

Thanks for the suggestion Steve but I think Insomnia only works on jailbroken iPhones. I used to jailbreak but unfortunately I am not allowed to anymore. Darn employer’s mobile device management :frowning:


#7

No it’s a plugin to setup on our end.

I would have to review the guidelines for apple store to see if they allow non-sleeping apps but still I would like to see interest from other users / members here to dig further into this…


#8

I see, I thought you were talking about the Cydia tweak for jailbroken iPhones:

Now I see that it’s a function you can build into your app, assuming, like you said, that it aligns with the App Store guidelines.


#9

Hi, I too would like to be able to keep the app “alive”. Preferable changeable to when only remotely powered.