Thanks for good info! Well, as usual it can be several things.
Yes, a camera can stream various formats at the same time.
Your URL rtsp://admin:email@example.com:554/play1.sdp is correct with Stream Type: rtsp_tcp.
D-link is usually very easy to connect to …
- In the config of the camera at Audio and video -> Setup, the first stream, play1.sdp, set the resolution to max 1280x720 or lower. Do that help?
- When you use the template for DCS-5222L which video preset do you use (jpeg, mjpeg, rtsp 1 or 2)?
- Can you also test in Custom URL with set stream type to MJPEG
- If nothing helps can you forward the camera ports so I can reach the cam from here or if I can remotly work on your computer using TeamViewer?
When you add the camera with rtsp does it looks like this:
Concerning the audio I have unfortunately bad news. The cam use AAC (Advanced Audio Codec) which is not supported by NCS. AAC is a high-end codec for multichannel audio using high bandwidths. The codec is proprietary a must be licensed to be incorporated in a software. I have a D-link 942L that is 4-5 years old that also use AAC and it do not work with NCS. I am really amazed that D-link still use AAC since that is very rare in IP cams today. Instead they use open codecs like G.711 is one and there are others. Many cams can also choose audio codec as you can select video codec. There are surveillance software that have AAC, but they cost “a little bit” more. However, NCS have not licensed the AAC since it is not used that often anymore and cost money.
Good luck and you know where to find me ;).