Yes, this is something quite different. If you select the camera C7824wip the test connection button becomes unavailable. That is correct since that template use rtsp protocol and cannot be tested like that. However, if you click on save do you get video, audio, ptz?
If you do the same for the 3 other templates for vstarcams. None of them work?
Even if you do not get video/audio do the ptz works for any of the templates?
Now it becomes more tricky. You can test the following:
Test also this:
- add the camera with the tab Custom URL.
- set stream type to rtsp_tcp
- in the Address field write rtsp://username:password@ipnumber/h264
- save this. Any video and audio?
This camera is a little bit old I think and it do not support the protocols where you have video and audio in the same stream. It is not clear from the information I have at least.