Hi, I have a new Tenvis JPT3815W and it is working fine via their app and on my PC over the internal network. I want to use the camera via Webcam7. (running on Windows 7) I have set up the software for this camera with the correct password and IP address and get the message
“HTTP/1.1 200 OK” but the software just sits there saying “Contacting IP Camera”
I also get the following - Does this help solve my problem?
Hi Ken,
You have contact with the camera and login is correct, but it seems that the URL to get the video is wrong.
Which version of the camera do you have. Is it JPT3815W or the JPT3815W-HD?
In webcam7 it is set up for JPT3815W-HD.
You can test this with VLC. Enter in VLC the URL: http://IP/videostream.cgi
or
rtsp://IP/11
or
rtsp://IP:554/11
Hi Henrik, Thanks for your reply.
I have the JPT3815W-HD and have webcam 7 PRO
v1.2.4.0 Build 38987. In the setup there is only JPT3815W not the HD?
Please forgive my ignorance but: I have downloaded VLC player and in “open network stream…” entered the 3 URL’s you suggested.
I get errors from each URL
Please, use the latest version of Webcam 7. Latest version is now 1.5.3.0. Actually, I see now that webcam7 do not support the HD version. If possible change to Netcam Studio where this version of Tenvis is available.
But check this in VLC just to be sure.
IP is your IP number to the camera as in your case it seems to be 192.168.0.30. So in VLC and Network stream enter:
Hi Ken!
Bad explanation from me again I really admire you. I have never seen anyone do that before in Webcam 7.
Ok, let´s get down to business.
“Okay both rtsp://192.168.0.30/11 and rtsp://192.168.0.30:554/11 work when put into VLC.” Excellent, now I know what camera it is and how to connect to it.
You cannot use webcam 7 since that program do not support the rtsp protocol that this camera use. I can make the video to work in webcam 7 by using a fix, but you also have a camera with PTZ which I cannot make to work with this fix.
So, to have video and PTZ for JPT3815W-HD you need to move to Netcam Studio which is the next generation of webcam 7. You can download Netcam Studio here. http://netcamstudio.com/ Download and test it for this camera. The model to use is Tenivs - JPT3815W. That is actually the HD version. The first 2 cameras is a free license.
Never gone give you up … You know that Rick Astley song
OK, we need to get the program down first so test also this Dropbox - File Deleted
If you have 32 Mbps it should goes rather quickly. The file size is about 50 MB.
The one from cnet is Version 0.9.8.3 so don´t even try that one.
When it´s downloaded, double-click and install the complete version of NCS. after installation you should have 2 icons like
Start the Netcam Studio X Server with blue icon. Now you should have this
Click on add camera, camera with the green plus. Network camera and fill in the fields and save. Now you should have the video. When you mouse over the video the PTZ buttons should show up.
By the way, nice web page. Do you use the cam for only for surveillance or plan to put it live on the web page?
Good luck. You know where to find me. For the moment I am in Brazil which is -4h to England so I am here some more hours
-Henrik
Hi - I was going to ask your location (out of pure interest). Your download took about 3 seconds
Thanks to you and your excellent help I have spent 5 mins and its working fine.
Yes I want to use it to put a live web page of the ducks. You may have seen from a link on the website.
I will play with this tomorrow - need a beer now!
I will contact you again if I need help but I do try and sort things out myself - when I can.
BEST REGARD AND THANKS
Hi Ken,
Yes, thanks. It will be a day at the beach
Good you found that post. Maybe I should move it to Guides. The video looks fine here in Brasil :). I get a video stream of about 1 Mbps. I am not sure about your upload speed, but maybe you want to limit the streaming speed since 1 Mbps is a lot for this. You can limit the stream in the settings for the user account.
-Henrik
Hi,
Yes, thanks. Still in Brazil for some more weeks
We have never tested that. Check the requirements for NCS.
Raspberry Pi3: 1.2GHz ARMv8 CPU and 1GB Ram.
No, I would not go there.
-Henrik
Hi again,
Just a thought. If the issue is that you cannot have a computer running 24/7 why not use the built in functions in the camera and connect using a mobile device.
-Henrik