Tenvis jpt3815w unable to pan, tilt, or zoom


#1

Every time I attempt to pan tilt zoom I get a “input param error” code. Any suggestions or solutions? Thanks in advance.


#2

Hi! Can you please send screenshot and application log?
Server log is located in “C:\ProgramData\Moonware\Netcam Studio\Server”


#3

Im currently using webcamxp 5 with a Tenvis JPT3815W running windows vista. I was not able to locate the log file based on the info you sent me. Let me know if there is another possible location. Since I’m a new user I’m not allowed to post images but the message in the dialog box shows " HTTP/1.0 200 ok>>input param error".


#4

Sorry, I didn’t mention it’s WebcamXP. You can upload screenshot and share it on dropbox or any other file share service.


#5

dropbox didnt work because the link has an image. Do you have an alternate email where I can send you the dropbox link?


#6

Hi,
I got this cam to do PTZ using the Foscam f18910w profile. X/y axis is reversed but it’s better than nothing. Hope it works for you.