This error and a C++ error happens on my Win2008R2 Server


#1

Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: NetcamStudioX.exe
Problem Signature 02: 1.3.6.5
Problem Signature 03: 574c22f5
Problem Signature 04: Moonware.FFMPEG
Problem Signature 05: 1.3.6.5
Problem Signature 06: 574bd627
Problem Signature 07: 2
Problem Signature 08: 25b
Problem Signature 09: Moonware.FFMPEG.VideoException
OS Version: 6.1.7601.2.1.0.272.7
Locale ID: 1033
Additional Information 1: 5c3f
Additional Information 2: 5c3f49e979dedf82006528754a2dbb3e
Additional Information 3: e2f0
Additional Information 4: e2f084a6765b5510ba30370960cb7d05

I have a Dell M610 with dual X5675’s and 32GB of ram and two 10K SAS 600GB Drives. With 8 rtsp sources connected and it just seams to shutdown after a few hours of use.

Thanks,

Mike


#2

I have received your crash report related to this problem.

Actually it seems to timeout when trying to initialize a new audio stream (to be played in the web client or in the windows client).

Anyway I will now fix this so that instead of crashing, it will just refuse to deliver audio stream in case this operation times out like it seems the case on your system (which is probably quite busy for this to occur).


#3

You can give a try to 1.3.6.7 which should fix this specific issue:


#4

If you can please also report about the following:

  • Resolution / Framerate of your cameras (+ Ideally the make & models)
  • What features are enabled (do you have motion detection or constant recording on all of them) ?

I’ve updated my test system with this version, connected the 7 cameras which I have here and trying to reproduce the timeout (so that I can ensure it’s properly fixed but even by setting everything to highest resolution, despite my computer’s cpu suffers I don’t manage to reproduce the problem so far)


#5

I am using WOWA server as my source. I have fired the system backup and I will keep you posted.

Thanks,

Mike


#6

My H.264 feed is
Main 3.2 30 fps Key frame 3 seconds so every 90 frames.
2000Kbps Video
64Kbps Audio AAC 32Khz