I’m getting this error in windows problem reports after updating NCS to the latest version (update prompt on opening the program a few days ago). I tried remove and reinstalling NCS. Removing the ProgramData Netcam folder, etc. Windows 7 x64.
Any help?
Problem signature
Problem Event Name: CLR20r3
Problem Signature 01: NetcamStudioX.exe
Problem Signature 02: 1.8.1.0
Problem Signature 03: 5e05ae77
Problem Signature 04: System
Problem Signature 05: 4.8.4001.0
Problem Signature 06: 5d37b3ae
Problem Signature 07: 2f49
Problem Signature 08: 0
Problem Signature 09: System.InvalidOperationException
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: e4c3
Additional Information 2: e4c317ab1f6647acc9391ee32fbf83df
Additional Information 3: 1bdd
Additional Information 4: 1bdd3bca9855e3b212db4e14a40c28bc
I also have a Win7 install which now fails to start. Was running fine until this last update. I went to the download page but couldn’t find any “pre-requistes” listed. I tried deleting everything I could find (AppData, ProgramData), reinstalling both 32bit and 64bit, but all fail to start with same log message. My error is in .NET:
Application: NetcamStudioX.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.InvalidOperationException
at System.Diagnostics.PerformanceCounterLib.CounterExists(System.String, System.String, System.String)
at System.Diagnostics.PerformanceCounter.InitializeImpl()
at System.Diagnostics.PerformanceCounter…ctor(System.String, System.String, System.String, Boolean)
at System.Diagnostics.PerformanceCounter…ctor(System.String, System.String, System.String)
at Moonware.Common.ProcessorUsage…ctor()
at Moonware.Controller.ClientController…ctor(DevExpress.XtraEditors.PanelControl, Moonware.Common.NetConfig)
at Moonware.Netcam.XtraConsole…ctor()
at .…ctor()
at ..()