Mobile device connection refused

[Steve]

Did you follow those steps:

Accessing Netcam Studio remotely using Web Client or Smartphone App

In order to connect remotely from another computer, phone or tablet, there are a few important steps to perform after installing Netcam Studio. Please read and follow below-mentioned steps. The first three of them are mandatory. 1. Setup a Static IP address The computer on which Netcam Studio is running needs to be configured to use a static IP address. Most router will not accept port forwarding to computer that has a dynamic address (DHCP). This operation is a bit different on every operat…