Problem while starting webcam 7 - antivirus prg blocket the start


#21

Well if the license is more than 1 year old there is no free upgrade to Netcam Studio.We will happily solve the problem if we can reproduce it but it’s not generic and happening on all Windows 10.


#22

Hi.
Good News. I found the reason for this issue. It was the “AVG Antivirus” which - after an update of the Virus Definition files - recognized webcam7 as a possible threat. I defined an exception for the webcam7 exe and now it works fine.
Regards Ralf


#23

Hi Ralf!
Thanks for the information and good the hear that problem solved. Yes, these antivirus programs are a little bit too picky sometimes ;).
Regards,
Henrik


Model Ycam Cameras MPG4 will not stream
#24

Hi Ralf,
That works fine too for me now, after i defined an exception in AVG
Thank’s for that, you are the best !

Regards
Patrick


#25

Excellent! A lot of happy people here! We like that ;).
-Henrik