Stopped source due to inactivity XVision XC720BP-2

Hello - I have a XVision XC720BP-2 camera. I can connect using ONVIF source selection and selecting the correct profile. The camera connects but it is just a snapshot image and the console says stopped due to inactivity. I am looking to buy a licence but want to try and overcome this issue first. I realise this is probably a camera issue although if I use ONVIF or ISPY I get a proper stream. Any help would be appreciated

Sorted - RTSP connection works without issue

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