Unable to access via iOS app, or Safari on iPhone

[MorphiasX]

I just set up my Netcam Studio server on a Windows 7 machine, I am able to access it via the web client (in mobile version in the web client too) on the Windows 7 machine. However when I try and access the webclient on my iPhone or iPad, the connection times out. If I try using the mobile iOS app on iPhone or iPad, I recieve an error “Login Failed” “Error Unknown Error (-1)” and if I no to m.netc,am in Safari on the iPhone or iPad and attempt to access through there I get “Login Failed” “Error Connection Refused”.

How can I resolve my issues and access the server through the iPhone App?

[Henrik]

Hi Steven!
Which version of iOS and iPhone App do you use?
-Henrik

[Steve]

Did you follow every steps listed here:

Accessing Netcam Studio remotely using Web Client or Smartphone App

In order to connect remotely from another computer, phone or tablet, there are a few important steps to perform after installing Netcam Studio. Please read and follow below-mentioned steps. The first three of them are mandatory. 1. Setup a Static IP address The computer on which Netcam Studio is running needs to be configured to use a static IP address. Most router will not accept port forwarding to computer that has a dynamic address (DHCP). This operation is a bit different on every operat…

[MorphiasX]

The problem was me typo’ing the address. Always the stupid little things… Thanks for the assistance.