Cannot add Second Camera in WebcamXP Free


#1

Each time I try to add a second camera, I get an error message “An error occurred while connecting the video source 2”.

To check that camera 2 works with WebcamXP, I changed from camera 1 to camera 2 in video source 1, and it works fine.

As both camera’s work OK as video source 1, why can’t I add one of them as video source 2 and keep one as video source 1 ?

Win 7 Pro 64 bit PC Lenovo desktop
Camera 1 - Logitech QuickCam Easy
Camera 2 - “USB2.0 PC CAMERA” - generic webcam.


#2

Hi,
Sorry, but I have no idea why. I would uninstall the program and do a clean installation. After running the unistallation make sure to remove all from Program Files (x86) and from ProgramData. Install again.
-Henrik


#3

Hi Henrik, I have tried what you suggested. Uninstalled, removed ProgramData/WebcamXP folder, then reinstall (and reboot a few times). Same problem. Both camera’s work OK as source 1, but cannot add either as source 2.

Here is the Application Log that shows what’s going on. It doesn’t explain tome why source 2 does not work.

12:48:23 PM >> -----------------------------------------------
12:48:23 PM >> :: Application Starts ::
12:48:24 PM >> WAN IP detected : 180.150.26.124
12:48:24 PM >> Settings Loaded
12:48:24 PM >> Application folders created
12:48:24 PM >> WebServer :: Initialized
12:48:24 PM >> WebServer Clients :: Initialized
12:48:24 PM >> Password Protection :: Initialized
12:48:24 PM >> IP Filtering :: Initialized
12:48:24 PM >> Gallery List :: Initialized
12:48:24 PM >> Scheduler :: Initialized
12:48:24 PM >> HTTP Post :: Initialized
12:48:24 PM >> FTP :: Initialized
12:48:24 PM >> Email :: Initialized
12:48:24 PM >> SMS :: Initialized
12:48:24 PM >> DVR :: Initialized
12:48:24 PM >> Audio Detector :: Initialized
12:48:25 PM >> WebServer :: Auto-Start
12:48:25 PM >> WebServer :: Started
12:48:25 PM >> >>>> PROC_WM_CONNECT RECEIVED 1 / 0
12:48:25 PM >> >>> Connecting Audio Source 1 :: Settings Loaded
12:48:25 PM >> >>> Connecting Video Source 1 [Normal DS]
12:48:26 PM >> Video Source 1 [Logitech QuickCam Easy/Cool] :: Source Name : USB2.0 PC CAMERA
12:48:26 PM >> Video Source 1 [USB2.0 PC CAMERA] :: Connected
12:48:26 PM >> ShowVisibleCAM 6
12:48:34 PM >> >>>> PROC_WM_CONNECT RECEIVED 2 / 1
12:48:34 PM >> >>> Connecting Audio Source 2 :: Settings Loaded
12:48:34 PM >> >>> Connecting Video Source 2 [Normal DS]
12:48:38 PM >> Video Source 2 [USB2.0 PC CAMERA] :: Failed to connect. Disconnecting
12:48:38 PM >> Video Source 2 [USB2.0 PC CAMERA] :: Disconnect
12:48:45 PM >> >>>> PROC_WM_CONNECT RECEIVED 1 / 1
12:48:45 PM >> >>> Connecting Video Source 1 [Normal DS]
12:48:46 PM >> Video Source 1 [USB2.0 PC CAMERA] :: Connected
12:48:59 PM >> >>>> PROC_WM_CONNECT RECEIVED 2 / 0
12:48:59 PM >> >>> Connecting Video Source 2 [Normal DS]
12:49:01 PM >> Video Source 2 [Logitech QuickCam Easy/Cool] :: Failed to connect. Disconnecting
12:49:01 PM >> Video Source 2 [Logitech QuickCam Easy/Cool] :: Disconnect

Any pointers to a resolution would be gratefully accepted.


#4

Hi,
If you run Win 10 it would probably be a Win 10 privacy issue for USB devices which we have experienced. However, since you are running Win 7 I would say it is most likely a driver issue. Both cameras use the same driver which will not work. Download the specific driver for Logitech QuickCam Easy and install that and test again.
Another way is to download Netcam Studio which is the next generation software after the webcam series. www.netcamstudio.com. Netcam Studio is free for two cameras. Install both USB cams there and test.
-Henrik