Event Viewer Full of Errors !?


#1

Hi, if i log on to the web Client and go to the event viewer Im getting the same error repeated every 2 seconds - does anyone know the cause of this and how to stop it.

heres the error :-

14/03/2015 18:12:48 Controller:GetProcessInfo WCF request failed >> GetProcessInfo() Exception Detail:The formatter threw an exception while trying to deserialize the message: There was an error while trying to deserialize parameter http://Moonware/Server:GetProcessInfoResult. The InnerException message was ‘There was an error deserializing the object of type Moonware.Common.ProcessInfo. The maximum string content length quota (2000000) has been exceeded while reading XML data. This quota may be increased by changing the MaxStringContentLength property on the XmlDictionaryReaderQuotas object used when creating the XML reader. Line 1, position 3011922.’. Please see InnerException for more details.


#2

Which version and edition (32/64) are you running.

Did it happen from the beginging or after a couple of days ?


#3

Hi im running Netcam Studio X (x64) v1.0.6.0 Free version

Im not sure how to view far enough back in the log to see if it was doing it for the start as you can imagine logging an error every 2 seconds there are thousands of them.


#4

Just restarted and the errors seem to have stopped for now. ?

Ill keep an eye out to see if they return


#5

How long was it running until you started to have issues ?

There is a little issue specific to x64 version that was discovered last week. The process name is reported by web services is Netcam Studio (x64)(x64)(x64)(x64)(x64)(x64)… and every couple of minutes it’s adding one (x64).

I suspect that in your case the number of (x64) reported has exceeded the 2MB limit which causes this problem.

Until we release 1.0.7 either switch to the x86 version or you may have to restart the server after a few days.


#6

Ill look out for the update, thanks for your swift responses.

Restarting every couple of days will be fine until the update.