Problems setting up cameras


#1

I have just set this up as new software to replace iSpy that kept crashing.The first cam works fine (MS Lifecam). However the second camera (HP webcam) just shows a black screen and resolution of 0x0. It works just fine in another bit of software. I was hoping to remove the camera and reinstall it but I can’t seem to. Nothing makes it forget the settings it has - reinstall, uninstall and reinstall - nothing. How do I get it forget the settings it has, so I can start from scratch?


#2

I have the same problem. The HP webcam just shows a black screen and resolution as 0x0. Did you find a solution to this?


#3

In which other software does the camera work. Did it work in iSpy? Did it still work when other cameras were connected and running?

Often, this symptom of black screen / 0x0 resolution comes from the fact the camera is either behind an usb extender or on a port with not enough bandwidth (because another devices / camera is using it).

There is however maybe a probelm specific to this HP Camera.

Did you check if it works with webcamXP ?


#4

I have the same problem with HP internal laptop camera. webcamXP just shows blackscreen and camera light is not even on. When I use other programs yawcam, skype or any camera program, it works just fine. Hope this can be fix.


#5

In both webcamXP and NCS you have tried to have only this camera connected, no other camera software running and it results in the same ?

Are you 100% sure that the camera is not in use in the background by any other app (Skype) ?

It’s really strange that it fails in both webcamXP and in NCS. For NCS, it can happen unfortunately, since it’s written in .NET there are a few limitations / restrictions but in webcamXP which is a native app with full directshow support, it’s more surprising… Yawcam relies on Video For Windows I think which is not supported anymore since really long time however Skype also relies on directshow therefore if it works in Skype, it should work in webcamXP as well…


#6

Im 100% sure no background program or service is using the camera as everything is turn off in order to allow webcamxp to use camera. I tried different camera software and all uses the camera just fine. So strange it not working in webcamxp. Only getting the black background and resolution of 0x0. If I try to select a resolution, webcamxp hangs/not responding and i have to close it via task manager. I tried NCS and it works just fine, just doesn’t work with webcamxp. Hope this helps

Edit: Also I search HP Truevision HD (Physical object name) in processexplorer and it return o matches. Even with camera selected as source from webcamxp.


#7

Unfortunately not much we can do. If there is one specific camera / usb driver (which we do not have btw) that is not compatible, the only thing we can suggest is switching to netcam studio.


#8

Okay thanks. Will look elsewhere. Thanks for all the help though

Edit: Tried using a virtual camera software (CyberLink Youcam) and now it working when I select as source in webcamxp.


#9

Brilliant. You install youcam and select its driver as the camera !