Cameras not broadcasting on website

I have had WebcamXP for many years and have been html ing the cameras to my website. Suddenly when I give someone the password I have to go to the website and resetup the html. This is extremely frustrating. any Idea why this is happening or how to fix it?

Do you use the web client in webcamxp or your own streaming website? Don´t understand what you mean with “resetup the html”.