Hi Geoff!
Yes, we have seen that upgrading to Windows 10 can mess things up a little bit for Netcam Studio. The problems so far have been in the configuration files. So, I suggest you do the following.
- Start the NCS installation program and uninstall NCS.
- In the folder ProgramData you have a folder named Moonware that contains configuration files. Delete that folder completely.
- Install NCS again.
- Start NCS X (Server). Now a console opens with a stream of code and after that it should be blank. Now you can enter the license number again and add your cameras.
NCS can run in two modes. With the NCS X Server and the console open or NCS can run as a service in the background and you use NCS Client to connect to the service. Since you run NCS on your desktop I assume that you do not want to have the console open all the time. So I suggest you do the following:
- Close NCS X Server by clicking on the big red button with a white X in it.
- Now you need to start NCS as a Service. Us this guide which is also valid for Windows 10 Using Netcam Studio Service
When NCS is running as a service in the background you can now start NCS Client. A login screen opens. Leave everything as it is. The server 127. 0 .xxx is your local computer. The password is 1234 if you have not changed it. Click on OK and login. Now NCS should open up and you can see the cameras and navigate as usual. You have more information on the manual. You can close the client and NCS will continue to run in the background.
Good luck,
Henrik