NCSX crashes on fresh install

#1

To free up my main computer I’ve set up a dedicated computer for NCS. Fresh Win7 64bit install on a Lenovo M93p with new SSD (10A90011MX snS4F73608), updated and installed latest NCSX and VLC, nothing else. 16 cam lisence, 5 different IP cams.

Installede yesterday and it looked fine, but when I checked it today it had crashed. Ok, restarted NCS, letting it stay full screened and logged in my phone - NCS crashed. Restarted, letting it run minimized and logged in my phone - NCS crashed. Restarted and tried again - Crashed.

How do I troubleshoot this one?

Problemsignatur:
Navn på problemhendelse: APPCRASH
Programnavn: NetcamStudioX.exe
Programversjon: 1.9.0.0
Tidsstempel for program: 5e28e146
Navn på feilmodul: avcodec-58.dll
Feilmodulversjon: 58.54.100.0
Tidsstempel for feilmodul: 5da94a2a
Unntakskode: c0000005
Unntaksforskyvning: 00000000019b0eb5
OS-versjon: 6.1.7601.2.1.0.256.1
ID for nasjonal innstilling: 1044
Tilleggsinformasjon 1: 6f82
Tilleggsinformasjon 2: 6f823fe87f985e8dcf46496308b098d5
Tilleggsinformasjon 3: bb06
Tilleggsinformasjon 4: bb06b81722c0fc0f8a744804f70b3abc

Les vår personvernerklæring på Internett:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0414

Hvis personvernerklæringen på Internett ikke er tilgjengelig, kan du lese personvernerklæringen frakoblet:
C:\Windows\system32\nb-NO\erofflps.txt

#2

Hi,

The new version need some new software to run.
.net framework 4.8
C++ visual
Check the download page at www.netcamstudio.com for links
Make sure you use the 64-,bit version.
Also download version 1.9.1
-Henrik

#3

Thanx for fast reply!
When updating NCS, should I remove and install, of just install again?
It’s been running perfectly for a long time on my main computer, so I can’t remember what I did last time :slight_smile:

#4

Do a Remove and install?

#5

Can’t remember on the fly what I installed and what not, so now I’ve installed framework 4.8, C++ visual and paved over 1.9.0 with 1.9.1.

And before I was done typing here it crashed.

Microsoft Visual C++ Runtime Library
This application has requested the Runtime to terminate it in an unusual way.
Please contact the application’s support team for more information.

#6

Update:
Moved library folder from user - docs - videos to c:\video. Now it did not crash right away. Testing are to be done, but it has worked for several minutes, recorded, played, recorded and played from phone and still no crash, mostly… Going from full screen on the server gave an error message but no crash, I’ll post it below from the server machine.

#7

Se slutten av denne meldingen for detaljert informasjon om aktivering av
JIT-feilsøking (Just In Time) i stedet for denne dialogboksen.

************** Unntakstekst **************
DevExpress.XtraLayout.LayoutControlInternalException: The size cannot be less than or equal to zero.
ved DevExpress.XtraLayout.BaseLayoutItem.SetSize(Size value)
ved DevExpress.XtraLayout.BaseLayoutItem.set_Size(Size value)
ved ..(Int32 )
ved ..(MultiViewLayouts , Boolean , Int32 , Boolean )
ved ..(Object , EventArgs )
ved System.EventHandler.Invoke(Object sender, EventArgs e)
ved System.Windows.Forms.Control.OnResize(EventArgs e)
ved System.Windows.Forms.UserControl.OnResize(EventArgs e)
ved System.Windows.Forms.Control.OnSizeChanged(EventArgs e)
ved System.Windows.Forms.Control.UpdateBounds(Int32 x, Int32 y, Int32 width, Int32 height, Int32 clientWidth, Int32 clientHeight)
ved System.Windows.Forms.Control.UpdateBounds()
ved System.Windows.Forms.Control.WndProc(Message& m)
ved System.Windows.Forms.UserControl.WndProc(Message& m)
ved System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

************** Innlastede samlinger **************
mscorlib
Samlingsversjon: 4.0.0.0
Win32-versjon: 4.8.4110.0 built by: NET48REL1LAST_B
CodeBase: file:///C:/Windows/Microsoft.NET/Framework64/v4.0.30319/mscorlib.dll

NetcamStudioX
Samlingsversjon: 1.9.1.0
Win32-versjon: 1.9.1.0
CodeBase: file:///C:/Program%20Files/Netcam%20Studio%20-%2064-bit/NetcamStudioX.exe

netstandard
Samlingsversjon: 2.0.0.0
Win32-versjon: 4.8.3761.0
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/netstandard/v4.0_2.0.0.0__cc7b13ffcd2ddd51/netstandard.dll

Moonware.Common
Samlingsversjon: 1.9.1.0
Win32-versjon: 1.9.1.0
CodeBase: file:///C:/Program%20Files/Netcam%20Studio%20-%2064-bit/NetcamStudioX.exe

System.Windows.Forms
Samlingsversjon: 4.0.0.0
Win32-versjon: 4.8.4110.0 built by: NET48REL1LAST_B
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll

System
Samlingsversjon: 4.0.0.0
Win32-versjon: 4.8.4110.0 built by: NET48REL1LAST_B
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll

System.Drawing
Samlingsversjon: 4.0.0.0
Win32-versjon: 4.8.3761.0 built by: NET48REL1
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll

System.Data
Samlingsversjon: 4.0.0.0
Win32-versjon: 4.8.3761.0 built by: NET48REL1
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_64/System.Data/v4.0_4.0.0.0__b77a5c561934e089/System.Data.dll

System.Core
Samlingsversjon: 4.0.0.0
Win32-versjon: 4.8.4110.0 built by: NET48REL1LAST_B
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll

Moonware.Security
Samlingsversjon: 1.9.1.0
Win32-versjon: 1.9.1.0
CodeBase: file:///C:/Program%20Files/Netcam%20Studio%20-%2064-bit/Moonware.Security.DLL

System.ServiceModel
Samlingsversjon: 4.0.0.0
Win32-versjon: 4.8.4110.0 built by: NET48REL1LAST_B
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.ServiceModel/v4.0_4.0.0.0__b77a5c561934e089/System.ServiceModel.dll

edtFTPnetPRO
Samlingsversjon: 8.6.5.20
Win32-versjon: 1.9.1.0
CodeBase: file:///C:/Program%20Files/Netcam%20Studio%20-%2064-bit/NetcamStudioX.exe

Moonware.MiniHttpd
Samlingsversjon: 1.9.1.0
Win32-versjon: 1.9.1.0
CodeBase: file:///C:/Program%20Files/Netcam%20Studio%20-%2064-bit/NetcamStudioX.exe

DevExpress.Utils.v17.2
Samlingsversjon: 17.2.13.0
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DevExpress.XtraLayout.v17.2
Samlingsversjon: 17.2.13.0
Win32-versjon: 17.2.13.0
CodeBase: file:///C:/Program%20Files/Netcam%20Studio%20-%2064-bit/DevExpress.XtraLayout.v17.2.DLL

DevExpress.Data.v17.2
Samlingsversjon: 17.2.13.0
Win32-versjon: 17.2.13.0
CodeBase: file:///C:/Program%20Files/Netcam%20Studio%20-%2064-bit/DevExpress.Data.v17.2.DLL

SimpleLPR2
Samlingsversjon: 2.4.15.0
Win32-versjon: 1.9.1.0
CodeBase: file:///C:/Program%20Files/Netcam%20Studio%20-%2064-bit/NetcamStudioX.exe

OpenCvSharp
Samlingsversjon: 1.0.0.0
Win32-versjon: 1.9.1.0
CodeBase: file:///C:/Program%20Files/Netcam%20Studio%20-%2064-bit/NetcamStudioX.exe

AForge.Minified
Samlingsversjon: 2.2.5.0
Win32-versjon: 2.2.5.0
CodeBase: file:///C:/Program%20Files/Netcam%20Studio%20-%2064-bit/AForge.Minified.DLL

NAudio
Samlingsversjon: 1.9.0.0
Win32-versjon: 1.9.0.0
CodeBase: file:///C:/Program%20Files/Netcam%20Studio%20-%2064-bit/NAudio.DLL

DevExpress.XtraEditors.v17.2
Samlingsversjon: 17.2.13.0
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CodeBase: file:///C:/Program%20Files/Netcam%20Studio%20-%2064-bit/DevExpress.XtraEditors.v17.2.DLL

Moonware.FFMPEG
Samlingsversjon: 1.9.1.0
Win32-versjon:
CodeBase: file:///C:/Program%20Files/Netcam%20Studio%20-%2064-bit/Moonware.FFMPEG.DLL

Moonware.FFMPEG.Extensions
Samlingsversjon: 1.9.1.0
Win32-versjon: 1.9.1.0
CodeBase: file:///C:/Program%20Files/Netcam%20Studio%20-%2064-bit/NetcamStudioX.exe

Moonware.ONVIF
Samlingsversjon: 1.9.1.0
Win32-versjon: 1.9.1.0
CodeBase: file:///C:/Program%20Files/Netcam%20Studio%20-%2064-bit/NetcamStudioX.exe

Moonware.Common.Mjpeg
Samlingsversjon: 1.9.1.0
Win32-versjon: 1.9.1.0
CodeBase: file:///C:/Program%20Files/Netcam%20Studio%20-%2064-bit/NetcamStudioX.exe

System.Data.SQLite
Samlingsversjon: 1.0.112.0
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CodeBase: file:///C:/Program%20Files/Netcam%20Studio%20-%2064-bit/NetcamStudioX.exe

System.Transactions
Samlingsversjon: 4.0.0.0
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CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_64/System.Transactions/v4.0_4.0.0.0__b77a5c561934e089/System.Transactions.dll

System.ServiceProcess
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DevExpress.XtraGrid.v17.2
Samlingsversjon: 17.2.13.0
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CodeBase: file:///C:/Program%20Files/Netcam%20Studio%20-%2064-bit/DevExpress.XtraGrid.v17.2.DLL

DevExpress.XtraBars.v17.2
Samlingsversjon: 17.2.13.0
Win32-versjon: 17.2.13.0
CodeBase: file:///C:/Program%20Files/Netcam%20Studio%20-%2064-bit/DevExpress.XtraBars.v17.2.DLL

Licensing.Net
Samlingsversjon: 3.0.0.0
Win32-versjon: 1.9.1.0
CodeBase: file:///C:/Program%20Files/Netcam%20Studio%20-%2064-bit/NetcamStudioX.exe

System.Web
Samlingsversjon: 4.0.0.0
Win32-versjon: 4.8.4110.0 built by: NET48REL1LAST_B
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_64/System.Web/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Web.dll

System.Configuration
Samlingsversjon: 4.0.0.0
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AutoUpdater.NET
Samlingsversjon: 1.3.2.0
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CodeBase: file:///C:/Program%20Files/Netcam%20Studio%20-%2064-bit/NetcamStudioX.exe

mscorlib.resources
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Samlingsversjon: 1.9.1.0
Win32-versjon: 1.9.1.0
CodeBase: file:///C:/Program%20Files/Netcam%20Studio%20-%2064-bit/NetcamStudioX.exe

DevExpress.XtraTreeList.v17.2
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EASendMail40
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CodeBase: file:///C:/Program%20Files/Netcam%20Studio%20-%2064-bit/NetcamStudioX.exe

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CodeBase: file:///C:/Program%20Files/Netcam%20Studio%20-%2064-bit/Google.Apis.DLL

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CodeBase: file:///C:/Program%20Files/Netcam%20Studio%20-%2064-bit/Google.Apis.Auth.DLL

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CodeBase: file:///C:/Program%20Files/Netcam%20Studio%20-%2064-bit/Google.Apis.Core.DLL

Moonware.Controls.WeekScheduler
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CodeBase: file:///C:/Program%20Files/Netcam%20Studio%20-%2064-bit/NetcamStudioX.exe

DevExpress.XtraVerticalGrid.v17.2
Samlingsversjon: 17.2.13.0
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Dropbox.Api
Samlingsversjon: 4.0.0.0
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CodeBase: file:///C:/Program%20Files/Netcam%20Studio%20-%2064-bit/Dropbox.Api.DLL

OpenCvSharp.Blob
Samlingsversjon: 1.0.0.0
Win32-versjon: 1.9.1.0
CodeBase: file:///C:/Program%20Files/Netcam%20Studio%20-%2064-bit/NetcamStudioX.exe

Anonymously Hosted DynamicMethods Assembly
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Win32-versjon: 4.8.4110.0 built by: NET48REL1LAST_B
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CodeBase: file:///C:/Program%20Files/Netcam%20Studio%20-%2064-bit/NetcamStudioX.exe

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Win32-versjon: 4.8.3761.0 built by: NET48REL1
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yjLGfMQHUCalxSftfxoeKGmtHmPv
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Moonware.Cloud.WCF.Interface
Samlingsversjon: 1.9.1.0
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CodeBase: file:///C:/Program%20Files/Netcam%20Studio%20-%2064-bit/NetcamStudioX.exe

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Newtonsoft.Json
Samlingsversjon: 12.0.0.0
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System.IdentityModel
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System.Net.Http
Samlingsversjon: 4.0.0.0
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Moonware.GeoIP
Samlingsversjon: 1.9.1.0
Win32-versjon: 1.9.1.0
CodeBase: file:///C:/Program%20Files/Netcam%20Studio%20-%2064-bit/NetcamStudioX.exe

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WindowsBase
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Moonware.TurboJpeg
Samlingsversjon: 0.0.0.0
Win32-versjon: 1.9.1.0
CodeBase: file:///C:/Program%20Files/Netcam%20Studio%20-%2064-bit/NetcamStudioX.exe

DevExpress.Printing.v17.2.Core
Samlingsversjon: 17.2.13.0
Win32-versjon: 17.2.13.0
CodeBase: file:///C:/Program%20Files/Netcam%20Studio%20-%2064-bit/DevExpress.Printing.v17.2.Core.DLL

System.Xaml
Samlingsversjon: 4.0.0.0
Win32-versjon: 4.8.4110.0 built by: NET48REL1LAST_B
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xaml/v4.0_4.0.0.0__b77a5c561934e089/System.Xaml.dll

System.ServiceModel.Channels.resources
Samlingsversjon: 4.0.0.0
Win32-versjon: 4.8.3761.0 built by: NET48REL1
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.ServiceModel.Channels.resources/v4.0_4.0.0.0_no_31bf3856ad364e35/System.ServiceModel.Channels.resources.dll

System.Windows.Forms.resources
Samlingsversjon: 4.0.0.0
Win32-versjon: 4.8.3761.0 built by: NET48REL1
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms.resources/v4.0_4.0.0.0_no_b77a5c561934e089/System.Windows.Forms.resources.dll

************** JIT-feilsøking **************
Når du skal aktivere JIT-feilsøking (Just In Time), må .config-filen for dette
programmet eller datamaskinen (machine.config) ha
jitDebugging-verdien angitt i delen system.windows.forms.
Programmet må også kompileres med feilsøking
aktivert.

For eksempel:

Når JIT-feilsøking er aktivert, blir alle ubehandlede unntak
sendt til JIT-feilsøkingsprogrammet som er registrert på datamaskinen,
i stedet for å bli behandlet av denne dialogboksen.

#8

Well, don´t really know what to say. Somewhere it is a serious problems on that computer. Since it is the avcodec-58.dll question is if something in Win7 is disabled for handling video/audio content? Is this a Win7 32-bit system and try to run NCS 64-bit or …
It seems that you can still update to Win10 for free if you want.

#9

Win7 64 Ultimate. Crashed again, but so did the switch, for the first time.

Problemsignatur:
Navn på problemhendelse: APPCRASH
Programnavn: NetcamStudioX.exe
Programversjon: 1.9.1.0
Tidsstempel for program: 5e430f5f
Navn på feilmodul: avcodec-58.dll
Feilmodulversjon: 58.54.100.0
Tidsstempel for feilmodul: 5da94a2a
Unntakskode: c0000005
Unntaksforskyvning: 00000000018a3cda
OS-versjon: 6.1.7601.2.1.0.256.1
ID for nasjonal innstilling: 1044
Tilleggsinformasjon 1: 4a71
Tilleggsinformasjon 2: 4a71ff8ba8f4fb5435a950fc4f69be1a
Tilleggsinformasjon 3: 3ea3
Tilleggsinformasjon 4: 3ea3e3e0e9aeef8b783307ef00bb7e00

Les vår personvernerklæring på Internett:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0414

Hvis personvernerklæringen på Internett ikke er tilgjengelig, kan du lese personvernerklæringen frakoblet:
C:\Windows\system32\nb-NO\erofflps.txt

#10

I’ll do some more testing before I try to go back to the older NCS and/or change computer.

#11

I recommend to change computer and install a fresh download of Netcam Studio 1.9.1.