I installed NCS on a new server. I have remote access but I am unable to see all the videos that I had on my hard drive. The previous drive letter was E: but the new drive letter is D: now on an external drive. I changed the library location to D: in settings and reindexed but still no videos. Also tried changing back to E: and reindex but still no previous videos. It just seems to be recording new videos. please advise?
Make ure that it is the correct location as before in the settings for Library. You can stop NCS and go to
Backup the file Library.db. Delete the file Library.db. Start NCS and do a reindexing.
Make sure that the Retention time is not to short so older files will not be reindexed.
Thank You, that worked!