No recording possible

we currently have the problem that recordings are no longer possible. Neither automated nor manual.
The software brings the following error message:

Error while starting Plugin VideoEncoderFile
Exception Detail: System.Exception: avEncoder already initialized
bei ..()
bei Moonware.Core.Camera.StartPlugin(IPlugin destPlugin)

Many Thanks

Is the HD full? If the Libray is on a external storage, NAS,
the connection might be lost.
Stop NCS. Go to the Task Manager and see if any processes related to NCS are running. If so end these tasks. Start NCS again.
Stop NCS. Start installstion program and select Remove. All configurations will be left. Install NCS again.