Receiving the following error and NCS crashes

This is a new build on an 8 core xeon rack server. Any guidance would be helpful.

Windows 10 Pro
Version: 1909
OS Build: 18363.720


Faulting application name: NetcamStudioX.exe, version: 1.9.1.0, time stamp: 0x5e430f5f
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000017800060cd4
Faulting process id: 0x4f8
Faulting application start time: 0x01d5fdfb77823860
Faulting application path: C:\Program Files\Netcam Studio - 64-bit\NetcamStudioX.exe
Faulting module path: unknown
Report Id: 14219855-b026-491d-aa56-875f90195721
Faulting package full name:
Faulting package-relative application ID:


Application: NetcamStudioX.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
at .‫‌‬‮‭​​‭‏‏‫‭‍‌‪‌‫‫‌‏‌‏‭‬‏‏‏‌‬‌‎‎‮(‎‌‍‪‍‏‫‮‎‌‫‏‬‫‎‪‭‌​‬‬‫‮‭​‏‎‮*, Byte**, Int32*, Int32, Int32, Byte**, Int32*)
at Moonware.FFMPEG.RTSPReader.RTSPReader.DecodeVideoFrame()
at Moonware.FFMPEG.RTSPSource.RTSPSource.‬‎‎‮‏‎‍‬‮‍‌‍‎‭‎‍‪‎‎‭‬​‫‭‍‮‮()
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Threading.ThreadHelper.ThreadStart()