Read it all!
Thanks for the detailed info. I would really like you to do this:
- have the actual source viewing in non motion.
- send http request to start motion detection.
- you get the yellow frame and the bar graph.
- is the clock running in the bottom right corner?
I am getting suspicious here that it might depend on which view you are in. I have always started with the video view, but I start in the view with event logs and see what happens. Also, I will send the command with NCS Service running and no clients open. Some testing is obviously needed :). If you have time to do the above it is appreciated.
Since the connection is inactive it might be necessary to semd a wakeup call first if that is possible.
Yes, my suspicions were correct. In a view where the cam is inactive and one send the command to start motion detection one get the “true” back which indicats that NCS has made the changes and set the cam to “yellow alert”. However, that command do not call for the cam to wake-up. The only command that seems to wake-up the cam is one where you need to see the video. That is why it works when you switch view. It also works if one take a sneak peek under the Sources. That wakes the cam and motion detection can start. Voila, problem confirmed. So the http command motion detection must be followed by a call to the connection to wake-up.
I have not found an http command that wakes the cam up at this time, but I continue to test. If there is one you can send two commands in the meantime before this is fixed.
Thanks for your help and effort. This goes directly to our developers. I hope it can be handled ASAP.