TP-Link TL-SC4171G RTSP and MJPEG not working

Netcam Studio Problems & Bugs
1

Sadly this is preventing me from actually buying a license.

I can’t get RTSP and/or MJPEG working for TP-Link TL-SC4171G.

Test Camera Connection shows:

RTSP (same error if using a custom RTSP_TCP Source using the URL below)

Video failed with error:  Netcam.WorkerThreadLibAV() Thread

MJPEG

Video failed with error:  The underlying connection was closed: The connection was closed unexpectedly.

Audio Connection is however successfull in RTSP mode !

Eventlog shows

 LIBAV did not provide a frame after 15 seconds. Reinitializing connection

However… The Cam works perfectly in VLC with the following URL (no authentication)

rtsp://10.2.41.4:554/video.mp4

Please help

Thanks

2

Do you know the working url for mjpeg in VLC.If it can work in VLC, we can make templates for it in NCS.

3

Not for MJPEG at the Moment (i can check tonight if you want).

But shouldn’t RTSP work also ? i would prefer RTSP instead of MJPEG anyway.

RTSP Url which is working in VLC is above.

4

MJPEG is working… but i have to turn off RTSP at the camera to get it working.

http://[IPADDRESS]/video.mjpg

however… i’d like to use RTSP because of the Audio… and RTSP is not working.

Is there a debug log available somewhere ?

Thanks for you help

5

Can you arrange an internet connection to your IP camera? We can diagnose the issue with more details and properly can prepare a working template for it. Please send the request to support@webcamxp.com

6

Sure i can… but are you sure there is no problem with netcam studio and/or libav ? (NetCam Studio is running on a windows 2012 r2 server) ?

Again… all known Video URL’s are working in VLC but not in Netcam Studio.

What kind of request should i send to support@webcamxp.com ?

7

You should send the internet connection access to your IP camera so that I can check it. For the windows server 2012, everything should be fine if all the pre-requisites have been installed properly on your system.