Update source list on app

Netcam Studio Mobile App & Web Client
1

hi, I added a new source on the ncs server but this one is not present in the source list of ncs android app

2

Make sure that the source is included/enabled in the list for the credential you use.
-Henrik

3

thanks for the reply but I haven’t solved it yet. If I connect to the account with the PC I see the camera, but if I connect to the same account with the Android app I don’t see the camera

4

Quickest way, reinstall the Android App.

5

I tried to reinstall the app and delete the account that is missing the ipcam but this account always remains stored in the app, even after reinstalling. On this account that I cannot update I have an administrator profile

6

Go to App info. Click on Storage and Cache, Click on Clear Storage and click on Clear Cache. This should wipe out all info and you have to configure the App again.