I am having trouble connecting tot he Wansview NCM622GA camera via onvif. I have downloaded the “ONVIF device manager” app and it can connect with no issues and list 3 profiles. But when I try to add it to Netcam studio, I click on the “Get profiles” button and nothing happens.
URL for ONVIF source is http://IP_ADDRESS/onvif/device_service and the username/password are definitely correct.
How can I troubleshoot this from here? I want the ONVIF method to work so I can use the PTZ mode. I can get video to work using RTSP and by picking the MCM625M profile, but PTZ doesn’t work.